Adam Burstein ACS CCP™ Bio
I was someone who did not really know what I wanted to do. I fell in love with food so I went to culinary school. After my externship** at Walt Disney World I went to work at a specialty grocery store. That is where I fell in love with cheese and everything related to it. Every time I would taste a new cheese, cracker, jam, chocolate, etc… I became more and more hooked. That is how I became a cheese head.
I work at Frys Food Stores part of the Kroger family. Day in and day out I sell and educate the public on cheese. I also try and throw in a nice bar of bacon chocolate or spicy jam.
**An externship is the same as an internship, it is what they call it at culinary school. I applied for the Disney college program. They interviewed a bunch of people from my culinary school and I was one of the lucky people selected. There were four different apartment complexes housing around 7,500 kids in the program. Anything from culinary, to retail, to taking passes at the front gate, and everything in between.
There were a lot of kids from other countries in the program also.
I worked at a busy New England style clam bake buffet feeding around 600 to 750 people a night in just four hours. Never made so many mashed potatoes in my life.
Getting into the park was a nice bonus, but I learned so much there.
Customer service, or as they would call it “guest service” was the most important thing I learned. It was never a no, it is was, “let me see if I can make that happen”. We did not always have a fairy godmother or an extra jar of pixie dust in the back to make those miracles happen, but most of the time we did. It was just a rewarding experience getting to make people’s’ stay a little more magical. After all, that is what it is all about.
My thanks to everyone participating in my 2015 Virtual Q&A with Cheese Professionals. I hope all of you, my loyal readers, are enjoying this as much as I am…
Interviews will continue throughout 2015… sometimes, they will be “stand-alone” and sometimes they will be presented as round-table discussions with several Cheese Professionals answering the same question. Those participating include Cheesemakers, ACS CCPs™, Cheesemongers and Cheese Professionals and Experts who contribute to this Wonderful World we call “Cheese”.
List of 2015 Cheese Professionals.
List of all Cheese Professionals Bios.
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Taking the 2015 ACS CCP™ Exam? Please see my page on Tips for Studying for the Exam.